When Should I order?

 

  • Mums are made in homecoming date order. It is better to order earlier, rather than later.

  • Order at least 7 days before your homecoming date to avoid the $25 late order charge.

  • Special requests such as a stuffed animal or colors that I do not normally stock must be made fourteen days before the date that you need it. This is to allow time to locate and order your item.

Pick Up and Shipping

      

Where do I pick up? Can my order be delivered?

  • Pickup is at my studio in Cypress, TX. The address will be noted on your confirmation email.

  • Delivery is not available at this time.


When do I pick up?

  • Mums will be ready for pickup from  3 pm to 8 pm on Wednesday before your homecoming. 

  • If you need your order on a different day, please let me know before you order, so that I can make arrangements. The late order charge will apply if your desired pickup day falls within 7 days of ordering.

       

Do you ship your mums and garters?

  • Shipping is not available at this time. If this policy changes, the website will be updated with shipping conditions and expectations.

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When Do I pay?

 

  • Payment in full for your mum, etc is required at the time you place your order. Pay securely with your debit or credit card via Square. 

  • Cash payment is available, in person at my studio in Cypress. Your order will be placed in the queue once it is paid for.

  • I no longer accept checks or money orders of any type.

What if they cancel homecoming? Or if they break up and other unforeseen circumstances?

 

  • If homecoming is canceled by the school due to COVID-19, please contact me immediately.  

  • Simple changes, such as names, are free as long as they are within 24 hours of your pickup date.

  • Major changes, such as color or size, can be made if they are outside of the 7+ days before your homecoming. Differences in price will need to be settled for the change to take effect.

  • Major changes such as color or size within the 7-day time frame will incur the $25 late order charge, plus any differences between sizes/style, i.e. changing from a single to a double.

  • If a full cancellation becomes necessary, please notify me as soon as possible. Cancellations and refunds are handled on a case by case basis.

  • I do not accept cancellations within 24 hours of pickup. More than likely, your custom order is finished and I have already put hours of work into the mum and will not be able to resell a custom mum.